What languages do you work in?+
Italian to and from English, German, French, Spanish, Portuguese, Dutch, Swedish, and Polish as primary pairs. Additional languages through specialist colleagues. Contact us for specific pairs not listed.
How is pricing structured?+
Fixed project price based on word count, language pair, discipline, and complexity. Quote confirmed within one business day. Work does not begin until you confirm the quote in writing.
Do you translate literary manuscripts for publisher submission?+
Yes. Sample chapter translation for foreign publisher submissions is a regular project type for us. We also translate full manuscripts, synopses, and pitch materials. We have relationships with several Milan-based literary agencies.
Which subtitle formats do you deliver?+
SRT, VTT, TTML, STL, and streaming platform-specific formats for Netflix, Amazon, and Apple TV+. Broadcast formats as specified by the broadcaster.
Can you handle M&A and corporate documentation?+
Yes. Commercial contracts, M&A documentation packages, corporate governance materials. All handled under project-specific NDAs. We assign law-background specialists only to legal content.
How do you handle fashion brand voice?+
We develop target-language brand voice documentation as part of the first project for ongoing fashion clients, and maintain it across subsequent projects and seasons.
What is your delivery process?+
Brief and quote within one business day. Confirmation. Specialist assignment. Translation with proofreading. Digital delivery. Up to 2 revision rounds within 14 days.
Do you sign NDAs?+
Yes. Project-specific NDAs standard for legal, corporate, and sensitive creative work. Documents deleted within 30 days of delivery unless otherwise agreed in writing.
What is SEO localisation?+
For digital and marketing content, we use keyword research for the target market and adapt content to search intent in the destination language, not just literal source translation.
Does the price include IVA?+
No. All prices exclude Italian IVA (22%). EU businesses with valid VAT in another Member State may apply reverse charge.
What happens after I pay?+
We contact you within one business day to confirm scope, specialist assignment, and confirmed delivery date. All services are delivered digitally.
Do you work on retainer?+
Yes. Monthly retainer arrangements for clients with regular ongoing content needs. Covers dedicated capacity, priority scheduling, and terminology management. Contact us to discuss.